Slot 0 Drive Array Not Configured

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Remove drives used in new RAID10 array; Insert old drives according to position labels. Boot up the server; At this point, I get the following error: 1785-Slot 0 Drive Array Not Configured Drive positions appear to have changed. Run Array Diagnostics Utility (ADU) if previous positions are unknown.

Array

Information

An HPE ProLiant DL160 G6 server will display the following message during Power-On Self-Test (POST) if there are SAS hard drives attached to the Integrated Smart Array B110i Controller:

1785-Slot 0 Drive Array Not Configured No Drives Detected

When booting the server with the Easy Setup CD and using the ACU utility, upon selecting the Smart Array B110i SATA RAID in Embedded Slot, a warning status with code 267 and with the following message appears;

There are no configurable physical drives attached to the current array controller. If this controller is being used as a host controller for tape devices only, please disregard this warning. If this controller is being used as a host controller for an external controller the physical drives attached to the external controller will only be visible by selecting the external controller. If the controller is not being used as a host controller one of the following could cause the problem. There are no supported drives attached to the controller. A data cable has a bad connection. Two or more drives have duplicate SCSI IS's. Power to the external drives is off. The OS array controller driver is missing.

Details

The Smart Array B110i SATA RAID Controller supports only SATA hard drives.

Here the SAS hard drives were being used and hence the error message during the POST and when using the ACU utility from the Easy Setup CD.

NOTE: As an additional resource, please refer to the below CUSTOMER NOTICE and HP Support Document:

Click here to access the customer advisory titled 'HP Smart Array B110i SATA RAID Controller - Functionality and Features of the First SATA Smart Array Controller' .

1785-slot 0 Drive Array Not Configured

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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